Just claimed your reward and wondering what happens next? Here's how the process works and what affects how long it takes.

What happens after I claim my reward?

We send a reward email to the email address registered on your account. That's where the redemption process starts.

How do I complete the redemption?

Follow the instructions in the reward email. They take you to a page where you enter your details and complete the payout.

Some rewards, such as Revolut and bank transfer, ask you to enter the account you want the reward sent to.

How long does the payout take?

Withdrawals on HeyCash are instant, and arrival depends on the payout method. Once your payout is processed, check the account for your payout method to see if the reward shows in your balance.

What if I haven't received my payout?

If it's taking longer than expected for your payout method and you still haven't received your reward, contact HeyCash Support at [email protected] or through the contact form with your claim details so we can check the status.

Choose how you get paid

HeyCash pays out by PayPal, Cash App, Venmo, bank transfer, Revolut, a Visa prepaid card or 270+ gift cards.

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