How to keep your game progress tracking correctly on HeyCash

Want your game progress to track properly so your rewards come through without problems? Keep these practices in mind.

Always start the offer from HeyCash

Start the offer directly from HeyCash, and do the same each time you come back to play, for example with the Continue Earning button instead of opening the game separately. This keeps your activity linked to the offer.

Keep tracking permissions enabled

Some devices ask you to grant tracking consent so your activity is recorded correctly. If you decline tracking permissions, your install, sign-up or in-game progress may not be tracked properly.

Avoid VPNs, proxies or device changes mid-offer

Using a VPN or proxy tool, or switching devices while you complete an offer, can interfere with tracking and may stop your progress from being recorded.

Watch out for reinstalls

If a game was installed on your device before, reinstalling it may not count as a new install, which offers often require. If possible, use a device where the game hasn't been installed before.

Progress still not tracked?

If you've followed these steps and still think your progress wasn't tracked correctly, contact HeyCash Support at [email protected] or through the contact form.